Refund Policy

14-day refund on unused packs

You can request a full refund within 14 days of purchase for any check pack whose checks you haven't used. Free features are not affected and remain available after a refund.

Other cases we refund

• you were charged twice or charged by mistake;
• a technical fault on our side stopped you from using the checks you bought and we couldn't fix it;
• we discontinue paid features, in which case unused checks are refunded pro rata.

Checks that fail for technical reasons during a comparison are returned to your balance automatically, so you don't need to request a refund for them.

When refunds don't apply

• after 14 days from purchase;
• once checks from the pack have been used, except in the cases above;
• for accounts closed for breaking our Terms of Service.

How to request a refund

Payments are processed by Paddle.com, our Merchant of Record. You can request a refund directly from Paddle using the link in your purchase receipt email or at paddle.net, or email us at [support@your-domain.com] with your account email and order number.

Approved refunds go back to your original payment method, usually within 5 to 10 business days depending on your bank. The refunded pack's checks are removed from your balance.